A digital OSS empowering homeowners renovating to choose the right professionals and navigate a complex financial process

September 2023 - February 2026

HORIS – Home Renovation Integrated Services will update and advance an existing digital retrofitting platform called Green Menu (piloted in Portugal by DGG and FCT NOVA during an EIT Climate – KIC funded project).

Making our homes and buildings more energy efficient is crucial in the transition to a low-carbon future. An estimated 75% of EU building stock is energy inefficient. The renovation of public and private buildings is an essential action and prioritised in the European Green Deal. The goal of the HORIS project is to improve the energy efficiency of residential buildings and reduce energy poverty.

HORIS will create a digital one-stop-shop (OSS) with the aim of empowering homeowners during the home renovation process. Homeowners face several key barriers when deciding to retrofit their properties, such as uncertainty and lack of trust about reported energy savings. In addition, they also must choose a home renovation professional and navigate the complexities of the financial process.

The OSS will focus on helping homeowners make decisions on improving energy efficiency; renewable energy solutions and identify support to reduce energy poverty. The Green Menu will simplify the home renovation process – by providing homeowners with relevant and credible information and helping them identify the best and most sustainable options. The HORIS project will build on the success of established tools like the ‘Self Scan’ developed by De Groene Grachten. By offering financial, legal and technical solutions, HORIS will facilitate a smooth customer journey, offering homeowners support on finding renovation professionals and guidance about financial schemes.

The project will engage with small and medium sized stakeholders, including local and regional public authorities and non-profit organisations and establish a network of approved home renovation service providers. Initially, the OSS will be set up in Italy, Spain and Portugal with the ambition of replicating in additional countries if needed.

HORIS, by generating multiple social, environmental, and economic benefits, is a unique opportunity for climate neutrality.

Co-funded by the European Union under project n°101120497. Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union or CINEA. Neither the European Union nor the granting authority can be held responsible for them.

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